Privacy Policy

Privacy Policy

Last Updated: 9/07/2025

BF Design (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you interact with our website (bfdesign.com.au), our services, and any communications with us.

By using our website and services, you consent to the practices described in this Privacy Policy.


1. Who We Are

BF Design is an Australian-based digital design agency providing web design, marketing, branding, and social media management services.

Website: https://bfdesign.com.au
Email: info@bfdesign.com.au
Phone: 0449 727 499
ABN: 58 275 536 036


2. What Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, company name.

  • Website Usage Data: IP address, browser type, pages visited, time spent on pages, and other analytics.

  • Client Information: Project details, feedback, and communication history.

  • Payment Information: (Only if applicable) – billing details and transaction history.

  • Marketing Preferences: Information related to newsletter sign-ups or social media interactions.


3. How We Collect Your Information

We collect information through:

  • Website contact forms or email inquiries

  • Analytics tools (such as Google Analytics)

  • Phone calls and live chats

  • Client onboarding and service agreements

  • Social media engagement

  • Newsletter subscriptions


4. How We Use Your Information

We use your personal information to:

  • Provide our web design, marketing, and digital services

  • Respond to your inquiries or requests

  • Send updates, newsletters, or promotional content (if subscribed)

  • Improve our website and services through analytics

  • Manage client accounts and billing

  • Comply with legal and regulatory obligations


5. Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Trusted third-party service providers (e.g., payment processors, email platforms, hosting providers)

  • Contractors or freelancers working on your project (under confidentiality)

  • Legal or regulatory authorities when required by law

All third parties are bound to protect your data and only use it for the intended purpose.


6. Data Security

We take reasonable steps to protect your information from loss, misuse, unauthorized access, modification, or disclosure. This includes secure hosting, encryption where appropriate, and limited internal access.

However, no system can be 100% secure, and you acknowledge the inherent risks in sharing information online.


7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and track usage patterns. Cookies help us understand how visitors interact with our site so we can improve functionality and content.

You can disable cookies in your browser settings, but some features of our website may not function properly.


8. Access and Correction

You have the right to:

  • Access personal information we hold about you

  • Request corrections to inaccurate or outdated information

  • Withdraw consent or unsubscribe from marketing communications

To make a request, please contact us at [Insert Contact Email].


9. Third-Party Links

Our website may contain links to other websites or services. We are not responsible for the privacy practices or content of those third-party sites. We recommend reviewing their privacy policies before sharing any information.


10. International Data Transfers

While we primarily operate in Australia, some of our service providers may be located or store data overseas. We ensure all transfers comply with applicable Australian privacy laws and that your information remains protected.


11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review it periodically.


12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

BF Design
Website: https://bfdesign.com.au
Email: info@bfdesign.com.au
Phone: 0449 727 499